An article on dirty tricks in design. One interesting tidbit plucked from the comments:
You could pick pretty much any element of the Ryanair website, but a particular favourite of mine, if you could call it that, is the way they subtly force you to buy travel insurance. The question is labelled as “Buy Axa travel insurance”, but the select field has a default value of “select country of residence”.
Buried in the middle of the options, which are almost in alphabetical order, is the
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