Company culture, not technology, is key to successfully building customer relationships. At least that’s what Jeremy Epstein, Vice President of Marketing at Sprinklr, believes. Tune in as Jeremy joins Brent Leary to discuss the importance of company culture, particularly regarding global brands, when it comes to social media monitoring – and what lessons small businesses can learn from them.
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Small Business Trends: Can you tell a little bit about your background?
Jeremy
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