Any of this sound familiar?
You find out your site has been down for over an hour … from cranky people on Twitter and Facebook.
What about missing out on that time-sensitive request for proposal, because your email server wasn’t pulling new mail?
Is your payment processer down right now and you don’t have a clue, because the rest of your site is up and looks fine, but no one can buy?
All of that has happened to me more than once over the last 15 years, especially before we took control
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