In Search of Voodoo: Empathize to Optimize Your Customer’s Journey on the Search & Social Web

<p><img class="alignright size-full wp-image-15298" style="margin-left: 5px; margin-right: 5px;" title="vodoo-customer-journey" src="http://www.toprankblog.com/wp-content/uploads/vodoo-customer-journey.jpg" alt="optimize customer journey" width="300" height="237" />I get to meet a lot of professionals in the marketing, advertising, communications and public relations industries where topics of conversation often

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